Frequently Asked Questions

WeDesi Cart is an online store that sells authentic Indian products, including groceries, clothing, home decor, and more, to customers all over the world.

We ship worldwide, with our most popular destinations being Australia, USA, England, Canada, New Zealand, Singapore, and Indonesia.

Yes, all our products are authentically sourced from India to ensure genuine quality and cultural integrity. WeDesi Cart works with Indian top brands to provide you the best products.

Simply browse our website,

Add your desired products to the cart, and proceed to checkout. You can create an account for faster future purchases or check out as a guest.

Don't forget to subscribe and get huge discount on your purchase and limited offers.

Shipping charges depend on your location and the weight of the items. Shipping costs are calculated and displayed at checkout.

Delivery times vary by location:

• USA, Canada, UK, Australia, and New Zealand: 7–14 business days
• Other countries: 10–20 business days

In some exceptional case, if the product gets delay due to custom clearance, we will try our best to resolve the issue.

Yes, once your order is shipped, we’ll provide a tracking number that you can use to monitor your shipment.

You can also track your order placed on WeDesi Cart using your order number.

Simply, go to our chat section, and select "Track My Order".

Yes, express shipping is available for certain locations at an additional cost. Delivery times and costs will be displayed during checkout.

However, at WeDesi Cart , we always process your order as quickly as we can.

We accept all major credit and debit cards, PayPal, Afterpay, Zip, UPI and other payment gateways depending on your country.

Absolutely. We use encrypted payment gateways to ensure your payment details remain secure.

If you receive a damaged or incorrect product, you can return it within 14 days of delivery for a full refund or exchange. Check our Returns page for detailed instructions.

Contact our customer support with your order details and a description of the issue. We’ll guide you through the refund process.

We prefer Email (info@wedesicart.com), as we deal with many countries across the world and the timing may not match over the phone.

We offer groceries, spices, clothing, jewelry, beauty products, home decor, and more – all authentically sourced from India.

East or West, WeDesi Cart brings the BEST.

Yes, we ensure that all our products meet international quality standards and are safe for use and consumption.

At WeDesi Cart, we don't store and keep the products, instead we source directly from the manufactures to provide you the best quality anytime anywhere.

Yes, bulk orders are welcome at WeDesi Cart.

We offer mind blowing discount and offers on bulk orders, and even more discount when you subscribe for any products.

e.g. Products delivered monthly to your doorstep.

Please contact us for special pricing and shipping options for large orders.

Yes, we offer a wide range of products for Indian festivals like Diwali, Holi, Raksha Bandhan, and more.

Simply subscribe to our news using email and get most latest offers, sales and seasonal discount in your mail inbox on priority basis.

You can reach us via email (info@wedesicart.com), live chat on our website, or by filling out the contact form on our Support page.

Please contact us immediately with photos of the damaged product and your order number. We’ll arrange a replacement or refund.

Quickly reach to us using email: info@wedesicart.com

Yes, we provide gift-wrapping services for special occasions. You can select this option at checkout, or inform us on our email (info@wedesicart.com) after placing order in 12 hours.

Yes, we frequently run promotions and offer a loyalty program where you can earn points on every purchase for discounts on future orders.

Yes, we strive to deliver to all locations worldwide, including remote areas. However, shipping times may vary for such regions.

If your order is delayed beyond the estimated delivery time, please contact our support team with your order number for assistance.

Yes, you can update your delivery address before the order is shipped. Contact customer support as soon as possible (within 12 hours of your order) to make the change. However, we will try our best to redirect the order if it is already shipped.

Yes, many of our shipping carriers practise contactless delivery options for safety and convenience. Please indicate this preference during checkout or inform the delivery partner.

If your package is lost in transit, contact us immediately. We will investigate the issue and arrange for a replacement or refund as soon as we can.

Customization options depend on the product. Please contact our support team to discuss your requirements.

If a product is unavailable, you can sign up for email notifications to know when it’s back in stock.

Yes, we offer a range of organic and eco-friendly products. Look for the "organic" label in our product descriptions.

We use advanced packaging methods to ensure perishable items, like groceries and spices, remain fresh during transit.

We also don't store and keep products at our warehouse, instead we freshly brings them from the manufacturers and small businesses, Laghu Udhyogs, Gruh Udhyogs, and farmers to support them and provide you the best quality.

Yes, if you are looking for a specific Indian product not listed on our website, contact us, and we’ll do our best to source it for you.

Click to fill the Product Request Form.

Cash on delivery is currently not available for international orders. All payments must be made online through our secured payment system.

Our best price includes any taxes and duties for international order.

However, Depending on your country, customs duties or taxes may apply. These charges are the responsibility of the buyer.

You can contact us to know more about it.

Yes, we often have special discounts for first-time buyers.

We're currently giving flat 10% OFF on your first order and mind blowing offers and discount to return customers.

Check our homepage or sign up for our newsletter to stay updated.

nfortunately, only one promo code can be applied per order.

We accept payments in multiple currencies. However, you place the order simply using available payment options and we will receive your order no matter where you're.

The currency conversion will be handled by your payment provider.

No, you can check out as a guest. However, creating an account allows you to track orders, save preferences, and enjoy faster checkouts.

Click on "Forgot Password" on the login page and follow the instructions to reset your password.

Yes, registered users can create a wishlist to save their favorite products for future purchases.

We currently don’t have a mobile app, but our website is fully optimized for mobile browsing.

We're going to launch our app soon, so you can keep track of everything you need from WeDesi Cart.

Subscribe to our news letter using email address and stay updated with latest updates, offers, discount and clearance sale.

Yes, we encourage customers to leave honest reviews on our product pages to help others make informed decisions.

⭐⭐⭐⭐⭐